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Cognizant named top of KPMG's Client Satisfaction Rankings

Dec 27
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Cognizant named top of KPMG's Client Satisfaction...

Cognizant has been named as the top company within KPMG's Client Satisfaction Rankings, showing the firm's strong performance in the sector.

Officials noted that Cognizant had been successful in the general satisfaction and relationship management areas which were highlighted within KPMG's poll and helped it to gain top scores across the board.

KPMG evaluated 22 European IT service providers after assessing over 2,900 unique client-provider relationships asking a host of leading officials within the management consultancy industry.

Jef Loos, head of sourcing research for KPMG in Europe, said: "Cognizant's consistently superior levels of client satisfaction across multiple countries make the company a top performer amongst the 22 pan-European companies we evaluated. The findings affirm client confidence in Cognizant's consulting-led, relationship-driven business model, and its ability to deliver business value."

Cognizant was praised for its strong performance in terms of innovation, knowledge, transition and governance. It saw off competition from a host of other top organisations to claim the accolade.

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