Accessability Links
Cookies on our website
By continuing to use this website we will assume you are happy to receive cookies as outlined in our cookie policy
Accept Policy

More than half of companies 'are not prepared for a major incident'

Apr 20
Share this story:
More than half of companies 'are not prepared for a major...

Over half (54 per cent) of businesses are not ready to face a major IT incident, according to a new poll from IT educator and consultant Sysop.

The results reveal that 15 per cent are 'poorly prepared', while almost two-fifths (39 per cent) are 'only prepared for some eventualities'.

One-third of those polled said they need to take action to align their IT department with the rest of the business, with four per cent admitting that the business is not currently all on the same page.

Almost two in ten said that their management has 'no understanding' and 14 per cent stated it only has a 'poor understanding' of the importance of IT to the rest of the organisation.

Sysop's survey also revealed that professional IT development is a problem, with almost two-fifths (37 per cent) of respondents saying their company could do better in the advancement of its IT professionals, while 33 per cent said it was poor overall.

The poll investigated change management - a core IT service management (ITSM) discipline covering key -  as well as company-protective changes to infrastructure changes within the function.

It revealed that 13 per cent of respondents have no manager of change advisory board (CAB) in place currently. Sysop tracked each phase of the development cycle to identify at what stage the CAB or change manager got involved.

Just 17 per cent of those polled said that they become implicated 'when change is chartered' following IT service management best practice. More than one-third (34 per cent) claimed they became involved 'when detailed specification is designed'.

Almost one-fifth (19 per cent) said this happened 'when build and test commences', while 17 per cent stated it occurred 'when build and test is complete'.

Stuart Sawle, managing director and consulting lead at Sysop, commented: "Standards can bring IT and the business together, but our poll reveals that many organisations still fail to follow or invest in them as consistently as they should in the key areas of incident, change and people management.

"Failure to address the issue is often far more costly than any investment would have been."

Search for the latest management consultancy jobs and consulting recruitment opportunities or contact us on +44(0)207 089 9017.

Share this story:
Add new comment
Jobs Related to this Post
5 result(s) found 
Page 1 of 1 

£35k-£50k plus excellent bon...
Choice of London, Switzerland and Germ...
Our client is actively seeking exceptional individuals to join their team as Business Analysts in London They are a boutique management consultancy. They partner with private equity firms and
€80k-€90k plus bonus, benefits
Amsterdam, Dutch language not required...
Our client is the consultancy arm of a global integrated marketing agency network. They help our clients grow through disruptions by delivering improved customer experiences
£70k-£100k plus bonus, benef...
Central London
As a communications and culture consultancy that is built around purpose, values and sustainability, every single project that our client delivers makes the world a little bit happier and healthier -
£50k + (OTE £85k+)
About: Our client is a global learning solutions and technology provider to the financial services market in the UK. They have a large variety of products through which they educate over 2m
£80k-£100k plus bonus, benef...
London and Midlands
Our client is growing the work they are doing in the Utilities sector. They are looking for a  Managing Consultant or Principal Consultant to be a member of their Core and / or Operations team