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'Industrialisation imperative' for global financial services outlined by Capco

Mar 27
Tags: Capco
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'Industrialisation imperative' for global financial services outlined...

Companies need to turn their total focus to product and service innovation and maximise delivery efficiency, according to a new report from Capco.

The global business and technology consultancy is dedicated solely to the financial services industry, and outlined its vision of an industrialised path to increase ROE, as well as an uptake of surplus banking capacity and making the banking business profitable once again.

Rob Heyvaert, chief executive and founder of Capco and corporate executive vice president of FIS said: “To return to the ROE levels of 15 per cent historically required by investors, banks must now seize the chance to address deep structural issues. Growth opportunity and sustainable value creation demand fresh approaches.”

Stephen O'Sullivan, a European-based partner with Capco added: “Banks can no longer do it all, if you want to make it in the years ahead, you have to stop ‘making it all’ today."

Mr O'Sullivan urged banks to look at their existing service sin depth in order to identify areas that could be handled more efficiently by external expertise and technology.

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