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Associate Director Role at Entrepreneurial, CX-focused Consultancy

Job reference:
Job type:
CRM / Customer experience, Strategy
Date posted:

Our client is the consulting team of a global marketing company and they help external clients across a range of industries, to increase growth through customer experience. They use data and insight to produce strategic recommendations for their clients and work with them to implement them.  Their unique culture is based around exciting, innovative work that differs to the corporate culture of traditional consultancies. They now have an opening for an Associate Director to join them in working on a variety of accounts.


Role Information:

  • -You will be identifying, scoping and leading the delivery of Commercial and Customer Strategy consulting and Data Analytics projects from the Central London Office.
  • -Projects will involve: customer growth strategies, commercial opportunity mapping, performance marketing strategies and leveraging data and insight to develop strategies amongst others.
  • -You will have the opportunity to grow personally and professionally within an exciting, ambitious, fun and fast-moving environment.
  • -Benefits include but not limited to: Private health and dental care, Pension Scheme, generous holidays and an on-site personal trainer.

    Role Requirements:

  • -You will have 6-9 years’ commercial/operational client side and consulting experience including a significant amount of insight and data-led consulting.
  • -Strong client-facing skills and the ability to develop strong relationships.
  • -You will be creative and personable with an awareness of integrated cross-agency working practices.


If this role sounds interesting to you, please send your CV to Colette O’Neil at


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KPMG highlights link between customer experience and revenue
KPMG highlights link between customer experience and revenue
Businesses currently placing an emphasis on bringing in new revenue could have a lot to gain from fo...
Jun 14