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Knowledge Centre

UK customer experience 'lacklustre', KPMG warns
UK customer experience 'lacklustre', KPMG warns
Improving overall standards of customer experience is one area where management consultants could make a big contribution to ... Read More
Nov 14
Firms looking to IT to boost customer experience, KPMG finds
Firms looking to IT to boost customer experience, KPMG finds
The role of the modern-day chief information officer (CIO) involves more than technical considerations such as optimising IT ... Read More
Oct 08
KPMG survey reveals most in-demand skills
KPMG survey reveals most in-demand skills
Professionals who are able to offer the skills and experience business leaders most desperately need are in a strong position... Read More
Aug 16
KPMG strikes deal to improve client travel risk management
KPMG strikes deal to improve client travel risk management
KPMG has announced details of an agreement designed to enable the delivery of improved travel risk management processes for c... Read More
Jul 23
Consulting firms dominate social mobility index
Consulting firms dominate social mobility index
The Social Mobility Employer Index 2018 has provided clear evidence of the work consulting and professional services firms ar... Read More
Jul 16
KPMG highlights link between customer experience and revenue
KPMG highlights link between customer experience and revenue
Businesses currently placing an emphasis on bringing in new revenue could have a lot to gain from focusing on a high-quality ... Read More
Jun 14
Staff wellbeing 'a key differentiator' for UK firms
Staff wellbeing 'a key differentiator' for UK firms
Employer initiatives to support health and wellbeing are becoming increasingly important to people working in the UK, accordi... Read More
Apr 20
UK retail warned to expect a challenging 2018
UK retail warned to expect a challenging 2018
Consultants working in the UK retail industry are likely to find themselves helping businesses to navigate choppy waters in 2... Read More
Jan 15
KPMG celebrates 2017 achievements
KPMG celebrates 2017 achievements
KPMG has looked back on some of its highlights from the past year, one of which was retaining its status as one of the top em... Read More
Dec 22
KPMG: UK fintech investment booming
KPMG: UK fintech investment booming
Investment in UK fintech has skyrocketed in the last quarter, new data from professional services company KPMG has revealed. ... Read More
Aug 14