We have an exciting opportunity for a Service Manager to join our growing client who are a specialist consulting firm focussing on healthcare, social care and local government. The role will be home based which can be anywhere in the UK, however some travel and overnight stays will be required.
Our client works with organisations to enable sustained improvements across local authority services and health. Throughout their history and delivery of over 300 transformational programmes, we have worked with our clients to deliver services that have transformed people’s lives and the communities they live in.
People are their greatest asset and the entire team share common values, a common purpose and the belief that lasting, positive change can only be delivered through people, which is key to their ethos. They pride ourselves on gathering the best talent and leading, supporting and developing them to deliver outstanding services across our business streams.
What can you expect from the role?
As a Service Manager you will be responsible for managing and delivering strategically important projects where you will be using your excellent solution development and stakeholder management skills to continuously look for ways to improve the services we deliver to our clients. You will also be :
• Ensuring that your own knowledge is up-to-date, Independently identifying opportunities to grow your skills to support business effectiveness.
• Providing support for business development processes, including: tenders, sales pitches and propositions
• Forming impactful relationships with clients ensuring that they trust you fully to make a difference.
They are well established in the public sector, and they strive to develop our people by offering challenging assignments with good mentoring support and training opportunities – the successful candidate will be expected to make a significant contribution from day one. Whilst they have a Team bonus, salary reviews are based on an individual’s contribution to the organisation, unlike public sector and larger consultancies, they have no rigid grading structure, their employees are substantially rewarded for the job they do, with no restrictions on career progression.
They are looking for an individual to fit their company ethos, you will need to be a devoted people person with the ability to work and add value to our team, be an excellent communicator and to show initiative by bringing ideas and value to the company. You will need to have previous experience of managing client relationships, having exposure to change and transformation and working on projects from start to finish.